Posts filed under 'Customer service'
swiftcover.com is celebrating its 5th birthday by giving away free car insurance to seven customers. The promotion began on Monday 26th and will end early next week.
To stand the chance to win all you need to do is buy a car insurance policy by visiting www.swiftcover.com. Your name will then be entered into a prize draw to win free insurance for a year!
Tina Shortle, marketing director for swiftcover.com, says:
It has been an amazing first five years, so we wanted to celebrate by rewarding the people who have made it all possible – our customers. We look forward to the next five years of offering cheap, hassle-free insurance to UK drivers.
There are still a few days left of the promotion so buy now for your chance to win!

July 30th, 2010
If you decide to go on a Ryanair flight in future, then make sure you carry some change with you or your trip could be rather uncomfortable.
It has been reported that Ryanair are taking their no-frills policy to the extreme by charging passengers to use the toilets during a flight. The toilets will become coin operated, and passengers will have to pay £1 or one euro to use them. It hasn’t yet been confirmed when this will begin, but its unlikely to happen this summer as it will take time to fit their fleet of 168 aeroplanes with coin slots. The airline is known to charge customers extra money for anything from checking in luggage and online check-in, to snacks onboard and credit card payments, and now going to the toilet will be a luxury too. Ryanair’s Stephen McNamara said:
By charging for the toilets we are hoping to change passenger behavior so that they use the bathroom before or after the flight. That will enable us to remove two out of three of the toilets and make way for at least six extra seats.
April 8th, 2010
Many people use comparison sites to find the best deals, as they take the hassle out of shopping around, making the process much quicker and easier.
Research from Which? Money recently found that some consumers are disappointed with the standard of customer service they receive from these sites. They found that on average customers were 50% or less satisfied when it came to customer service.
However, in response to the survey moneysupermarket.com challenged the credibility of the research saying:
Our own customer satisfaction survey, which runs monthly, shows 83% of our customers are extremely satisfied or satisfied (sample size 20,488 since March 2009). What’s more we are making steady and continual improvements to our satisfaction score.
At the end of the day comparison sites save people a lot of time, and as comparison sites continue to improve and grow, they are becoming a more popular way of shopping around. If in doubt, in some cases it may be good to check the price directly before you buy.
So keep this in mind the next time your shopping for the best car insurance deals.
November 19th, 2009
Swiftcover are proud to be named as the UK’s ‘Best Online Motor Insurance Provider’ by the readers of Your Money magazine. The car insurance provider were shortlisted for the prestigious award based on price and service with the final decision made by a panel of mystery shoppers from Your Money magazine.
And it’s not just Your Money magazine who have recognised swiftcover.com as one of the UK’s leading car insurance companies. Personal finance website Moneywise awarded swiftcover.com the title of ‘Most Trusted Motor Insurance Provider’. This was after the online car insurance company won a poll from over 10 000 readers who rated financial services providers on a number of factors including whether they would recommend Swiftcover to other people.
Tina Shortle, marketing director at swiftcover.com, said, “We are delighted to have won these two important awards because they are honours voted for by our customers. It shows that not only does swiftcover.com provide the UK’s cheapest motor insurance, we also give drivers an excellent level of service and the trust and confidence they demand from a motor insurer.”
Swiftcover has had a fantastic year so far as these accolades are not the first proudly placed under their belts in 2009.
August 13th, 2009
Do you know a company that excels in their customer service? If you do then you could nominate them for a Swift Award.
Online car insurance company swiftcover.com have set up the Swift Awards that recongnises British Businesses that deliver quick, reliable and good value services to consumers. The nominated businesses are assessed by an independent panel of judges who decide which businesses deliver a ‘hassle-free’ service.
So if you know of a company log on to the Swift Awards nomination page and fill in the details. Or simply visit the website to see which businesses in your area are winners and where you are guaranteed good service.
August 12th, 2008
Categories - click to view
Subscribe to this feed

Subscribe to our feed
Swift Sites
Swiftcover car insurance has taken the pain out of getting cheaper motor insurance quotes. There are no queues, no unnecessary chat and no endless questions.
Recent Comments
Recent Posts
Calendar
February 2012
| M |
T |
W |
T |
F |
S |
S |
| « Jan |
|
|
| | 1 | 2 | 3 | 4 | 5 |
| 6 | 7 | 8 | 9 | 10 | 11 | 12 |
| 13 | 14 | 15 | 16 | 17 | 18 | 19 |
| 20 | 21 | 22 | 23 | 24 | 25 | 26 |
| 27 | 28 | 29 |
|