Posts filed under 'research'

Comparison site satisfaction survey

Many people use comparison sites to find the best deals, as they take the hassle out of shopping around, making the process much quicker and easier.

Research from Which? Money recently found that some consumers are disappointed with the standard of customer service they receive from these sites. They found that on average customers were 50% or less satisfied when it came to customer service.

However, in response to the survey moneysupermarket.com challenged the credibility of the research saying:

Our own customer satisfaction survey, which runs monthly, shows 83% of our customers are extremely satisfied or satisfied (sample size 20,488 since March 2009). What’s more we are making steady and continual improvements to our satisfaction score.

At the end of the day comparison sites save people a lot of time, and as comparison sites continue to improve and grow, they are becoming a more popular way of shopping around. If in doubt, in some cases it may be good to check the price directly before you buy.

So keep this in mind the next time your shopping for the best car insurance deals.

Add comment November 19th, 2009

Friday 13th

Friday 13th is known as a day of good or bad luck. Some people will approach today with caution, whilst others will just carry on like it’s any other day.

According to BBC Online, research has found that people who consider themselves unlucky are more likely to believe in superstitions associated to bad luck; however people who consider themselves lucky tend to believe in superstitions related to good luck.

Friday 13th, nonetheless, could be unlucky for road users. Research from the AA and the Work Wise UK organisation found that Fridays are the worst day for road accidents, and the month of November has consistently been a bad month for road accidents, so a combination of the two may result in an unlucky day.

So whether you believe in luck or not, make sure you avoid a car insurance claim by adapting to the deteriorating road conditions, and take care on the road.

Add comment November 13th, 2009

Road rage research

Road Rage is a common part of everyday driving for some motorists, but identifying an angry driver is often impossible unless you hear a horn, or manage to get a glimpse of an angry stare.

However, US Academics have researched into these actions and came up with a somewhat interesting fact about motorists and their car stickers. Research has shown that drivers who display stickers on their cars, have the tendency to become more aggressive behind the wheel, due to car stickers acting as a territorial mark.

Research was conducted in the UK by car insurance company swiftcover.com. Thankfully only 3% of UK drivers displayed these ‘territorial marks’ in their vehicles, although 13% admitted to having an ornament hanging below their rear-view mirror. 2% of the focus group also admitted to displaying furry dice in their cars.

In the US, Colorado State University found that drivers who displayed stickers, were also prone to acting more territorial while driving on the roads, and were shown as aggressive drivers when other motorists invaded their space.

swiftcover.com took the information with a pinch of salt, and expressed that something like this would never provide enough proof for anyone’s Motor Insurance to increase.

Add comment November 5th, 2009

Britain a nation of car lovers

What percentage of people do you think have ever broken up, kissed and made up or even proposed in their cars?

Car insurance company swiftcover.com researched into how many of us Brits had ever had the urge to indulge in some things which should be kept in the bedroom department, and the figures were surprising.

We truly are a nation of car lovers with nearly half of vehicle owners (49%) admitting to having had automotive sex more than twice.

In fact, many of us seem to feel quite at home in our cars, 93% of the population have changed clothes in their motor vehicles, and 74% of UK drivers admit to snacking on some breakfast while stuck in the early morning rush hour.

Some drivers have even thought of their cars as a romantic place to lounge, with 6% of us proposing or being proposed to whilst comfortably settled in their love-mobiles, not quite the engagement most of us dream about.

At the end of the day, a car is really for people to get from A to B, so leading insurer Swiftcover insist that we concentrate whilst travelling the roads, be safe, and enjoy the savings received from cheap car insurance.

Add comment October 14th, 2009

British drivers are the safest in Europe

A Europe-wide ‘Road Behaviour Survey’ covering 9 countries by swiftcover.com’s parent AXA reveals British drivers to be the safest.

The study found that 92% of British drivers felt safe on their country’s roads, versus a European average of 72 per cent. It also showed that nearly half (41 per cent) of British drivers believed there was stricter law enforcement on British roads, compared with a European average of 37 per cent.

Not only do Europeans consider British drivers to be the safest, Brits themselves have overwhelming self belief as three out of four UK drivers thought they were good drivers. More than two thirds (64 per cent) of British drivers also believe they are better drivers than other European countries.

Education and awareness about the dangers on British roads seems to be the strongest influence of driver safety:

  1. 92 per cent of Brits thought answering the mobile phone without a hands free set was dangerous, compared with 85 per cent of respondents from the rest of Europe.
  2. Almost all (95 per cent) British drivers said driving too fast just a few metres behind the car ahead is dangerous, compared with the European average of 90 per cent.
  3. Similarly, drunk driving was viewed as dangerous by most (92 per cent) British drivers, compared with only 85 per cent of other European drivers.

    Add comment December 4th, 2008

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